Last Updated: 27/12/2024
1. Introduction Welcome to shop.dragonsihc.com (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Data Controller The data controller responsible for your personal information is: Deeside Dragons Ice Hockey Club
Bemore@Dragonsihc.com
3. What Information We Collect We may collect and process the following personal data:
- Personal Details: Name, address, email, phone number.
- Payment Details: Payment card details or other payment information.
- Account Details: Username and password.
- Order Information: Products purchased, delivery address.
- Technical Information: IP address, browser type, and device information.
- Communication Records: Emails, support requests, or other correspondence.
4. How We Use Your Information We use your data for the following purposes:
- To process and fulfill orders.
- To manage your account and provide customer support.
- To improve our website and services.
- To communicate with you regarding promotions, updates, or offers.
- To comply with legal obligations.
5. Legal Basis for Processing Data We process your data based on one or more of the following legal grounds:
- Performance of a contract.
- Legitimate interests.
- Consent.
- Legal compliance.
6. Sharing Your Information We do not sell your personal data. However, we may share it with trusted third parties, including:
- Payment processors.
- Delivery service providers.
- IT service providers.
- Legal or regulatory authorities if required by law.
7. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Your Rights You have the following rights under UK GDPR:
- Right to access your data.
- Right to rectification.
- Right to erasure.
- Right to restrict processing.
- Right to data portability.
- Right to object.
- Right to withdraw consent.
To exercise these rights, please contact us at BeMore@DragonsIHC.com.
9. Data Security We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, or misuse.
10. Cookies Our website uses cookies to enhance user experience. Please see our Cookie Policy for more details.
11. Third-Party Links Our website may contain links to external websites. We are not responsible for their privacy practices.
12. Updates to This Privacy Policy We may update this policy periodically. Any changes will be posted on this page with an updated date.
13. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: BeMore@Dragonsihc.com
Thank you for trusting shop.dragonsihc.com with your personal information. Your privacy is important to us.
